| Switching to Gateway |
If you have existing lines with BT why not transfer them to Gateway Telecom and save at least 15% on your monthly line rental. Transferring your lines is quick and easy, there's no disruption to your service and it is completely free, what’s more is you’ll be saving money immediately.
Gateway can provide your business with a range of lines and services to suit your communication needs. We can transfer your lines from an existing BT account or we can also transfer lines away from other leading telecoms providers and even install new ones using BT Openreach engineers. |
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| Which Line Type? |
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WBSL – Wholesale Business Single Line
A Single Analogue Line is predominantly used in all organisations for several purposes including Phone, Fax, Broadband or PDQ. |
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WMLA – Wholesale Multi Line Aux
The same telephone number but more than one line; having additional lines mean that if a call comes through to an engaged line, the call will simply be passed to the next available line so you'll never miss a call again. Multi lines meaning a multiple amount of lines, so you can have up to 10 different lines under the same number. |
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ISDN Overview
It's not just big corporations that need high-quality telephone services. More and more people are working in small offices or at home.
With our choice of ISDN2e or ISDN30/30e you can enjoy exceptional line quality and fast and error free data transfer. |
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| Benefits of ISDN |
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Rapid connection. |
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Clear voice communications. |
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Ideal for networks linking two or more offices. |
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Provide your staff with individual DDI numbers. |
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| ISDN 2 - Digital Standard |
ISDN (Integrated Services Digital Network) is a digital communications service that gives you voice, data and faster access to the internet.
Because the connection is digital, there is the added benefit of increased clarity for voice calls and larger data files and emails can be sent and received more quickly and securely. |
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| ISDN 2e (Digital System) or ISDN30e |
ISDN30e is an advanced digital solution for larger businesses requiring 8 lines or more.
ISDN30e is a high-performance voice and data service for modern business. Their digital technology gives you exceptional line quality. Each ISDN30 connection provides between 8 and 30 independent 64k channels. You can combine these for bandwidth-hungry applications such as high-quality video conferencing or transferring large data files. |
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| New Line Installations |
With Gateway you can order new line installations for your business. By working in close partnership with BT Openreach you can be assured that all business landline orders placed with Gateway are treated in the same manner as BT Retail, including identical lead times and quality of service.
Furthermore Gateway installation prices are or cheaper than BT retail and our dedicated Installations team is on hand to manage the process from point of order, keeping you regularly informed throughout every stage of the installation. |
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| Available installations include |
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WBSL – Wholesale Business Single Line. |
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WMLA – Wholesale Multi Line Aux. |
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ISDN 2 - Digital Standard |
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ISDN 2e (Digital System) or ISDN30e |
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| Gateway Telecom now provides telephone system installation and maintenance. |
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| Business Telephony Systems |
We at Gateway Telecom understand that an efficient and reliable telephone system is vital to the smooth running of your business which is why we specialize in the supply, installation and maintenance of new and refurbished telephony systems which allow not only to improve contact with your customers but to cover all aspects of your internal business telecommunications needs.
Working closely with our partners, we implement business telephony systems for the full spectrum of organizations, from large companies to smaller businesses. We offer a free site survey to our customers which allows us to identify the options which best meet their requirements.
For more information, please call and speak to a member of our technical department who will be more than happy to answer any queries you may have, or alternatively, please fill in the enquiry form here and one of our friendly staff will get back to you shortly. |
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| Fault Reporting and Support |
Gateway has direct access to the BT Openreach network which allows us to determine the cause of problems instantly; however where an actual fault exists, we are able to offer an identical level of support to BT, so long as your business telephone line is on the BT Openreach network.
When reporting a fault, please keep the following details to hand:
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Telephone Number with the Fault |
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Details of the Fault (e.g. No Dial Tone) |
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Contact Name & Number |
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| Once you have called Gateway, we register the fault with BT Openreach who then investigate. Should the fault require an engineer’s visit a BT Openreach engineer will visit your site. |
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| Additional Services |
| Voip |
Gateway Telecom is currently in the process of introducing VOIP to its growing product portfolio. Should you require information in the meantime in regards to VOIP and how it will benefit your organisation, please call us now on 0845 456 1092.
For information on additional services on fixed lines such as calling features including Call Divert and Call Barring, call and speak to one of our in-house specialists on 0845 456 1092, or alternatively, please complete the enquiry form leaving a contact name and number/email and we’ll get back to you. |
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